Crisis-Ready Interventionist Certification - 2-day immersive (Online)
Taught by Denise
Become certified to recognize, de-escalate, and support employees in crisis with confidence. Built to operationalize psychological health and safety in real-world workplaces.
About this program
The Crisis-Ready Interventionist (CRI) Certification equips leaders, HR professionals, health & safety teams, educators, union representatives, and frontline staff with practical skills to recognize, de-escalate, and support individuals in distress or crisis at work.
Topics covered include:
Psychological health & safety foundations
Crisis recognition & early warning signs
Communication & de-escalation strategies
Trauma-informed response
Burnout, stress & anger indicators
Suicide awareness & support pathways
Boundaries, referrals & escalation
Practical workplace intervention models
DAY ONE:
Block 1: Building the Foundation
Block 2: Responder
DAY TWO:
Block 3: Prevention
Block 4: Crisis-Ready Micro-interventions
This immersive two-day virtual certification helps organizations build internal readiness through a peer-support approach rooted in “humans helping humans.” Participants receive a Crisis-Ready Interventionist
What you'll cover
- Block 1: Building the FoundationJun 3, 2026, 9:30 AM – Jun 3, 2026, 4:00 PM
Understanding psychological safety in practice
Recognizing early indicators of distress
Roles, responsibilities, and boundaries
- Block 2: ResponderJun 3, 2026, 9:30 AM – Jun 3, 2026, 4:00 PM
Identifying risk signals and behavioural cues
Practical de-escalation techniques
Responding with calm, clarity, and confidence
- Block 3: PreventionJun 4, 2026, 9:30 AM – Jun 4, 2026, 4:00 PM
Addressing burnout, conflict, and high-risk situations
Supporting colleagues before escalation
Applying trauma-informed approaches
- Block 4: Crisis-Ready Micro-interventionsJun 4, 2026, 9:30 AM – Jun 4, 2026, 4:00 PM
Scenario-based learning and real-world practice
Communication frameworks for difficult moments
Pathways to support and escalation protocols
